Returns & Exchanges
At Arthur Apparel, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure all garments are in their original condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags remain attached and the garment is securely folded.
- 3.Ship the Items
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.